Hiring Date: Flexible
Hours: Flexible schedule in the hours of M-F 830-430p, 20-30 hours per week
Service Location: 209 W 12th Street, Hays KS 67601
Salary: $22 per hour
Benefits:
6 Holidays: New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas day, paid on an hour day at your salary the time of the holiday
Cost +10% on all supplements and services, including labs and products
FREE: clinic office visits, personal training, nutrition coaching, fitness classes, and more
$150 stipant for CEUs per year
License renewal reimbursed at 100% annually
Malpractice Stipant up to $150/year
Annual Clinic “Well Panel": covered at 100%
Annual Clinic “Healthy Dollars” totaling $400 per year, starting after 90 days of employment and running based on hire date.
Travel Stipend for marketing events
Commission and Bonus structures available
Your pay periods are as follows: 1-15th Paid on the 20th, 16th- End Paid on the 5th
Job Description:
A Care Coordinator is a multi-faceted, fast-paced role with several hats.
They listen to patients and their families to ensure needs are being addressed, educate patients on medical procedures or conditions, keep patient records up to date, and act as a liaison between the patient and healthcare personnel by keeping the lines of communication flowing. The Care Coordinator position is a combination of clinical care coordination, and nursing care, including but not limited to IV services, lab draws, and patient intake.
Job Duties:
IV, IM, and Venipuncture care, including but not limited to UBI, Chelation, and IV and IM Nutrient Th erapy, and lab draws, as prescribed by the doctor. All treatments shall be properly documented and billed for in a timely fashion, and shall adhere to the treatment plan outlined by the doctor.
Clinic Care Coordination Labs: processing lab orders, uploading requisitions, scheduling lab specimen pick ups. Tracking all lab orders pending results, and placing scheduled lab orders in a timely fashion. Primary management of lab results from Fax, and other third party companies such as RUPA, Quest, DoctorsData, and Vibrant America.
Patient Vitals: checking in patients, properly taking and recording vitals, including but not limited to pulse oximetry, blood pressure, height, and weight at every visit.
Supply & Inventory: responsible for proper accounting of all clinical supplies and supplements, and completing order forms as needed, routing to appropriate administrative team in a timely fashion. Item expiration date monitoring is included in Inventory tasks.
BBP, HIPAA, and OSHA Compliance: responsible for ensuring all standards of care are met in the nursing station, draw station, and IV rooms at all times; including but not limited to minimizing blood borne pathogens, upholding patient privacy, maintaining a sterile work environment, and clean space for patients at all times.
Secondary Reception: assist reception in tasks such as payments, scheduling, phones, and fi ling as needed; Especially on days reception is out of office.
New Patient Coordinator: primary person for triaging new patient services, adding to Charm, and scheduling.
Administrative Auditing: Primary responsible party for ensuring the following administrative tasks are completed with 100% accuracy on the following schedule.
Please note cleaning, including bathrooms, is a shared duty on a daily basis. Everyone in our office cleans.
Qualifications and Education Requirements
Daily Basis: Emails, Phone Calls, Faxes
Weekly Basis: Consent forms, all patients marked consulted, Lab Recall
Bi-Weekly: new patient check in, Patient Recall
Monthly Basis: New Patient thank you system
Active and unrestricted LPN license with IV Certification in the state of Kansas
6+ months of experience with IV therapies and phlebotomy preferred
Malpractice Insurance (paid by the company, but must be maintained by employee)
EXPECTATIONS
Maintain CEU requirements as needed
Maintain current BBP training and cultural competency training certifications
Active BLS certification and full comprehension, including use of AED machine
NPDB Self Query Report, OIG Exclusion Report, and Background check will be performed on all employees
We are a family-owned business, where role-sharing, cross-training, and overlapping duties is common. Must be willing to be both a team player and flexible in your roles.
Communicate with patients, referral sources, and care coordination team members with utmost respect, positivity, and patient-centered focus always; written, verbal, and body language.
Ability to both deliver and receive constructive feedback and take necessary actions for professional growth